General Inquiry
Each Bitcoin is essentially a computer file stored in a 'digital wallet' app on a smartphone or computer. People can send Bitcoin (or part of one) to your digital wallet, and you can send Bitcoin to others. Every single transaction is recorded in a public list called the blockchain.
A crypto wallet is a necessary component for holding and transacting crypto coins. To send or receive any type of coin, you’ll need a secure wallet specifically designed for cryptocurrency. These specialized wallets:
- Keep track of coin ownership.
- Generate the public addresses you’ll need for transactions.
- Do not literally hold your coins like a traditional wallet; instead, your Bitcoin, Ether, Litecoin, etc., all exist on the blockchain — your crypto wallet simply provides access to them.
We recommend the following easy-to-use wallets. You'll need to bring this wallet (or a printed QR code) with you to the machine.
Caution: Ensure that the wallet supports your cryptocurrency. If the wallet is not compatible, you will lose your transaction amount.
- Trust Wallet Available for Android, iOS, and any Chromium browser
- Blue Wallet Available for Android and iOS
- Exodus Available for Android, iOS, and any Chromium browser
Click here to read more about our crypto wallet recommendations
No! At Localcoin Bitcoin ATMs, you can purchase as little as $5 AUD worth of Bitcoin and other cryptocurrencies, including Ether and Litecoin. You will receive the equivalent amounts of BTC, ETH, and LTC corresponding to the money you input.
Buy from Bitcoin ATM
Click Here to Watch a Quick Video on How to Buy Bitcoin at Our ATMs
Step 1: Sign Up
Submit your phone number and government issued ID to sign up at our machines. It takes about 2 minutes to sign-up.
Step 2: Begin Transaction
All you need is your wallet’s address, QR code and cash!
Step 3: Scan Wallet
Select Bitcoin, use your wallet's QR code, and hold it up to the ATM's camera. Don't have a wallet? See here for our recommendations.
Step 4: Insert Cash & Receive Bitcoin
Insert the amount of cash equivalent to the Bitcoin you purchased. A receipt will be sent via SMS.
We accept Australian dollar notes at all our locations in Australia
Our Bitcoin ATMs accept AUD in the following denominations:
$5, $10, $20, $50, $100
The minimum amount of Bitcoin (and other cryptocurrencies) you can purchase from a Localcoin ATM is $5 AUD—the smallest denomination accepted. The maximum amount is $9,500 per transaction.
Our prices for Bitcoin, Ethereum, Litecoin, and other cryptocurrencies are based on the market rates, plus an exchange fee, similar to how currency exchanges handle fiat money.
You cannot enter your wallet address manually. Please make sure you have a scannable QR code (printed out or on your smartphone or tablet) before going to any Localcoin Bitcoin ATM
No. All Localcoin ATMs are cash-only and can only accept Australian Dollar banknotes.
Yes, All users must verify their identity with Localcoin before completing any transactions.
To get verified, you must:
- Enter your personal details
- Verify your phone number
- Provide photo ID
- Disclose occupation and address
- Wait for verification, and you are good to go!
Follow this link to begin your one-time verification process, you can always pre-verify before visiting a Localcoin ATM to save some time.
Verification of your identity when using a Bitcoin ATM is a requisite step to ensure compliance with AUSTRAC regulations.
Customer Support
You can give us a call at +61-1800-953-282
Click here to see our support hours
All Localcoin transactions are processed immediately, provided they are sent to the correct address. Once you have confirmed with 100% certainty that the address is correct, transaction completion times can vary due to blockchain delays. Typically, transactions take anywhere from a few minutes to an hour.
Please note that some wallets may not display your Bitcoin until the transaction has been confirmed on the blockchain. This confirmation process usually takes about 10 minutes to 1 hour, depending on network conditions.
Yes, sending us a picture or screenshot will better help us understand the issue you are experiencing. Please send the image to [email protected] along with a detailed description of the problem. This will allow us to resolve it as quickly as possible for you.
All Bitcoin transactions are irreversible, no matter where they are conducted. Only the recipient can return the funds. Therefore, Localcoin ATMs cannot offer refunds.
Bitcoin technology can detect typos and will prevent you from sending funds to an invalid address. However, it is crucial to confirm that you have the correct QR code or wallet address before scanning it into the machine.
Additionally, be cautious of anyone claiming that you owe money to the government and requesting Bitcoin payments. These individuals are scammers. If you receive such a call, hang up immediately and contact the police.
We are aware that your transaction could not be processed and sincerely apologize for the inconvenience. Rest assured, your funds are secure with Localcoin, as your transaction has been recorded in our systems.
Host an ATM
Our Bitcoin ATMs are not for sale. If you are a store owner interested in hosting our Bitcoin ATMs at your location, please visit our website and complete the required information. A Localcoin representative will contact you to discuss if it is a suitable arrangement for both parties. For further assistance, Please contact us here.
If you are a store owner and would like to host a Localcoin Bitcoin ATM at your location, please visit our website and complete the necessary information. A Localcoin representative will contact you to determine if the arrangement is a good fit for both parties. Please contact us here.